Privacy Policy

INTRODUCTION AND SCOPE

Africa Health Business (“AHB,” “we,” “us,” or “our”) recognizes the critical importance of privacy and data protection in the healthcare sector. This comprehensive Privacy Policy establishes our firm commitment to protecting the privacy and security of personal information collected through our official website (www.africahb.com) and in the course of our business operations.  

This policy outlines our practices regarding the collection, use, storage, disclosure, and protection of personal information in compliance with multiple legal frameworks including the: 

  • General Data Protection Regulation (GDPR) 
  • California Consumer Privacy Act (CCPA) as amended by the CPRA
  • California Online Privacy Protection Act (CalOPPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Children’s Online Privacy Protection Act (COPPA)
  • Gramm-Leach-Bliley Act (GLBA)
  • Various other U.S. state privacy laws. 
 

This policy applies to all personal information collected through: 

  • Your use of our site 
  • Email, text, and other electronic communications between you and AHB 
  • Your interactions with our advertising and applications on third-party websites and services that include links to this policy 
  • Offline collection through business interactions, events, and other engagements. It does not apply to information collected by any third party, including through any application or content that may be accessible from our Site 
 
By using the Site, you acknowledge that you have read and understood this Privacy Policy, and you consent to the practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Site. Your continued use following updates to this Policy constitutes acceptance of any changes.

Africa Health Business (AHB) defines personal information as any data that identifies, relates to, describes, references, or can reasonably be linked, directly or indirectly, with a particular individual or device. This includes but is not limited to identifiers such as real names, aliases, postal and email addresses, unique personal identifiers, IP addresses, account names, government-issued IDs (e.g., Social Security or passport numbers). It also covers protected classification characteristics like age, race, gender, medical conditions, sexual orientation, genetic and biometric information, and professional or employment-related data.

Personal information also includes data on internet or network activity (e.g., browsing and search history), geolocation data, and inferences drawn about preferences, behavior, and healthcare needs.

This broad definition is intended to ensure comprehensive protection of any information that could identify or relate to an individual within the healthcare context, reflecting principles embedded in Kenyan and international data protection legislation.

1. Direct Collection

AHB obtains personal data directly from users when they engage with the website or our services. This includes information provided voluntarily through contact forms, registrations for events or webinars, subscriptions, surveys, and communication via email, phone, or mail. For example, users may submit their names, email addresses, physical addresses, company details, and other contact information when requesting services or information.

2. Automated Technologies

The organization uses automated tools such as cookies, web beacons, and log files to collect data about user interactions on the Site. This includes browsing history, device type, IP address, browser type, operating system, and engagement metrics. These technologies help us understand user behavior, enhance site functionality, and deliver targeted content, always respecting user privacy preferences.

3. Third-Party Sources

AHB may also collect personal data from third-party providers, such as analytics services, advertising networks, partners, and publicly available sources. These sources can supply additional information about user interests, preferences, or online activity to supplement direct data collection, ensuring a complete picture for service personalization and legal compliance.

4. Through User Consent and Legal Basis

Much of AHB’s data collection, especially sensitive or biometric data, is conducted based on explicit user consent or as necessary to fulfill contractual obligations, comply with legal requirements, or pursue legitimate interests—such as site security or service improvement. Users are informed about the processing and can withdraw consent at any time.

1. Direct Collection

AHB obtains personal data directly from users when they engage with the website or our services. This includes information provided voluntarily through contact forms, registrations for events or webinars, subscriptions, surveys, and communication via email, phone, or mail. For example, users may submit their names, email addresses, physical addresses, company details, and other contact information when requesting services or information.

2. Automated Technologies

The organization uses automated tools such as cookies, web beacons, and log files to collect data about user interactions on the Site. This includes browsing history, device type, IP address, browser type, operating system, and engagement metrics. These technologies help us understand user behavior, enhance site functionality, and deliver targeted content, always respecting user privacy preferences.

3. Third-Party Sources

AHB may also collect personal data from third-party providers, such as analytics services, advertising networks, partners, and publicly available sources. These sources can supply additional information about user interests, preferences, or online activity to supplement direct data collection, ensuring a complete picture for service personalization and legal compliance.

4. Through User Consent and Legal Basis

Much of AHB’s data collection, especially sensitive or biometric data, is conducted based on explicit user consent or as necessary to fulfill contractual obligations, comply with legal requirements, or pursue legitimate interests—such as site security or service improvement. Users are informed about the processing and can withdraw consent at any time.

Depending on your jurisdiction, you may have rights including:

  • Access, correction, or deletion of your data
  • Data portability
  • Restriction or objection to processing
  • Withdrawal of consent at any time
  • Opt-out of marketing communications

We implement comprehensive technical, physical, and organizational security measures including encryption, access controls, vulnerability testing, and staff training. Absolute security cannot be guaranteed, but incidents will be promptly addressed with notification to affected users and authorities as required.

Get in touch

Let us collaborate for impactful and sustainable solutions.

+254 704 838 150

info@africahb.com

We'd love to hear from you!

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